Last updated: 25th May 2023
Thank you for visiting Mill Stream Marketing Limited (“Mill Stream Marketing,” “Mill Stream Marketing Limited,” “we,” “us,” “our,” “business”) legal information.
Please carefully read through the information and if you have any questions, let us know by emailing firstname.lastname@example.org
What we do
We help our clients improve how they market and communicate about their products and services, online and in print. We strongly believe that the responsible use of data supports the business and consumer, developing positive, productive relationships between the business and consumer when responsibly applied.
We are committed
We are committed to protecting the data and privacy of individuals who we interact with. We are committed to being clear about how and why we process data and personal information, following the privacy and data protection laws.
It also applies when we are in contact with you in other ways, as an individual, a director, shareholder, employee or another representative of a company or another organisation.
What information is collected?
Personal information you disclose to us in this section, we clarify what personal information you disclose to us voluntarily when you communicate or articulate an interest in finding out information about Mill Stream Marketing Limited. This includes Mill Stream Marketing Limited, Products, Sales, Events, Marketing and Services.
Personal information that you disclose to us voluntarily which we collect may include:
Payment data: we collect data necessary to make purchases with us for (for instance, a training course or a publication), such as your payment method (for example, a credit card and number);
Marketing and communications data: this includes recording what you prefer in terms of communication preferences and your preferences in what marketing and information you receive.
Personal information we collect about you from other sources
We collect most information directly from you and with your consent. However, we may collect some information about you from:
Public databases and publicly accessible sources;
Information that you have posted publicly on a social media channel (for example, Instagram) or on a website;
Third party sources: for example, a due diligent provider such as a trusted finance or marketing partner;
Other sources: marketing leads, search results, links and paid listings.
How do we collect data?
We collect, store and use data from you that you supply directly about your visits to our website including:
Information collected by cookies on our website (we have a section about cookies here);
Devices you use to access our site (for example, your mobile or desktop), browser type, internet service provider, time zone setting, platform, and geographical location;
Information about your use of our site: for example, Uniform Resource Locators (URL), pageviews, page response times, length of visits to pages, referral source pages, page interaction information (clicks for instance).
We collect, store and use data that we collect from publicly available sources.
Children (16 and under)
Our site is not targeted to children and Mill Stream Marketing Limited does not intentionally collect data from those who are 16 years old or under.
How do we use your information?
We use your information to improve and develop services, products, events, marketing. This is in legitimate interest, to keep our services and products up-to-date to help our clients and those interested in using our services and products.
Website: we might use your feedback and information to improve our website for a better user experience;
Services: we might use your feedback and information to develop and improve the services we provide;
Products: we might use your feedback and information to develop and improve products (for example, an online article, e-learning content or e-book) to help those seeking marketing help, support or to develop their skills and knowledge;
Emails: we might send you emails to respond to your requests, questions, update you or send you information which we think may be of interest to you;
Payment processing: we only use information when you place an order for a service or for the payment processing of a Mill Stream Marketing Limited product purchase;
User experience: we might use your information as part of a group to gain understanding of what the services, products and events users prefer and how (for example) they interact with these.
Sensitive personal data collection
Mill Steam Marketing takes your data privacy rights seriously. We do not generally collect sensitive personal data that pertains to ethnicity, religion, health, philosophical or any other personal data that is considered as sensitive personal data in accordance to data protection laws.
If we collect sensitive personal data, we will contact you at the time with information about how this data will be used. We will also request for your written consent for use of this data for this purpose and this purpose only. This will be used for one or more of the following purposes and will be communicated to you at the time:
Improving our online experience;
Improving our in-person experience;
Creating products for customers based on their feedback;
Creating services for customers based on their feedback;
Research for the purposes of market research to support our clients and industry.
What information do we share with other organisations?
We may send personal data collected to third party organisations from market research surveys, but only:
If you are participating in a market research project we conduct and have consented to share this through written agreement;
If you have requested information and we need to share this with you via the third party to provide you with the information;
We are asked to respond to a court order or request from a law enforcement agency;
We also may provide collective statistics to relevant media/industry publications from our market research or analysis of general trends, but your personal data individually will never be supplied to media without your express written consent.
How we store your personal information
Your information is securely stored at our office site using technological and organisation safeguards to ensure protection against unauthorised use and theft. We also ensure our suppliers follow strict data protocols according to legal regulations.
How long do you keep my data for?
We store data according to best practice guidelines and legal, financial and regulatory requirements.
We keep your contact information you have supplied for six months. We then securely destroy your information in accordance to our data policies.
Market Research and Data Collection: last updated: 25th May 2023
We use surveys sometimes to understand what services would be most helpful for our customers and potential customers. The information shared in the surveys by participants is never sold or shared to third-parties.
We retain data in relation to market research studies for three years. We then securely destroy your information in accordance to our data policies.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you would like to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by emailing us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cookies Policy: last updated: 25th May 2023
What are cookies?
The cookies we use
When you complete a form on our website, such as one of our contact forms, Cookies might be in place to remember your user details for future.
Survey and questionnaire cookies
E-newsletter (email newsletter) cookies
Mill Stream Marketing has options for newsletter and email subscription services. Cookies may be used to remember if you have already registered for these services. These cookies might be also used to help guide whether certain notifications are shown to you as these might only be relevant to subscribed or unsubscribed users.
Third party cookies
Third party analytics are used to measure and monitor usage of this site to allow us to create helpful, engaging content. Such cookies might record the pages you visit or how long you spend on the website which helps us to understand how we can improve the website for you.
The website uses Google Analytics which is one of the most widely used and trusted analytics solution on the web. We use Google Analytics to help us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, LinkedIn, etc. will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
How to control your cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
If there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
If you need more information then you can email us through email@example.com
Please carefully read through our policy and if you have any questions, let us know by emailing firstname.lastname@example.org
What we collect
We may collect information that you have posted publicly on a social media channel (for example, LinkedIn) and/or use this to contact you.
This will be for legitimate interest: in order to develop services or if you need help.
We will store this information for six months and then securely destroy this. .
Social media privacy policies
Social media channels are third party channels. Mill Stream Marketing consequently does not have control over what they store.
If you would like to review your privacy preferences and settings for a social media channel, you can review via the below links.
LinkedIn: linkedin.com or linkedin mobile app by LinkedIn Corporation, Legal Department – Privacy, 1000 W. Maude Ave, Sunnyvale, CA 94085, USA / LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, please also refer to https://www.linkedin.com/legal/privacy-policy and https://www.linkedin.com/psettings/privacy